If your property’s concrete is in disrepair and requires attention, finding a high-quality partner for this job is of paramount importance. An excellent concrete repair specialist will resolve your issues quickly and without any unexpected costs or hassle; on the flip side, there are lower-quality concrete repair companies out there who simply don’t offer the same level of service, and you’re risking both your time and money if you work with them.
At Lift-Up Concrete Lifting, LLC, we’re proud to serve as Salt Lake City’s top provider of residential, commercial and even municipal concrete lifting and leveling services. We’re also happy to see our services compared to other concrete repair companies in the area — both because we want clients to get the very best, and also because we’re supremely confident that your research will lead you to us as the ideal company to provide it. When performing this sort of research, here are some of the top qualities you should be looking for in any concrete repair specialist.
Full Licensure and Insurance
Before proceeding any further with a prospective concrete repair specialist, make sure that they’re fully licensed and insured for the work you need done. A company that’s unwilling to provide this information isn’t a serious one, and thus shouldn’t be considered for service.
At Lift-Up Concrete Lifting, LLC, we take great pride in our full licensure and insurance coverage at all times. We’re a fully licensed, bonded and insured company with the ability to perform a wide range of services, including concrete leveling and crack suppression.
Services and Area Coverage
In addition, before moving on to other important areas, be sure to check that a partner you’re considering provides the precise services you require. If you need concrete resurfacing, for instance, it’s of little use to select a company that mainly performs concrete lifting and leveling work; they simply wouldn’t have the necessary equipment or expertise to do the job right.
On top of this, just confirm that services are provided to your area. If your property is located outside of the Salt Lake City limits, for example, there’s no point in hiring a company based within city limits; they simply wouldn’t be able to provide you with the assistance you need.
Quality Reviews and Reputation
Like any other service you’re considering from a third party, you should never leave yourself at the mercy of a company’s word that they’re good at their job. Instead, you should always check for reviews and feedback left by others who’ve used them in the past.
By browsing review sites like Yelp, Angie’s List or even Google+, you’ll be able to quickly and easily weed out any companies that simply don’t offer good service. Even if a company has positive reviews on these sites, though, it doesn’t automatically mean that you should choose them over another — always check for any negative reviews as well, because they can reveal important insight into problems people have had with your prospective partner.
In addition, consider the use of word-of-mouth through any friends or family you may know living in the area. A good concrete repair specialist will have a long list of clients willing to vouch for them, and you can benefit from their experiences by asking around.
If you get far enough with a prospective concrete repair company to begin discussing prices and services, a primary theme that should be present throughout is transparency. Any company that’s not willing to openly discuss the exact nature of their services or prices isn’t a good one, and you should simply move on, no matter how attractive the low price may be.
Areas that should be discussed include precise pricing, warranties, money-back guarantees and more. A good concrete repair specialist will explain the pricing structure in full detail up front, so you don’t have to worry about significant hidden fees or any other unpleasant surprises. They will also provide a written estimate that is clear and explicit in detail.
In addition, the company should be able to show examples of past work performed. This will allow you to see the quality of their work, and determine if it’s what you’re looking for. If they can’t provide any references or examples of their work, simply move on to another company — there are many out there that do, so finding one should be easy enough.
Even during your evaluation phase, you’ll be able to get a strong idea of which concrete repair companies or specialists are most responsive and proactive in communication. While availability is certainly a key aspect to look for, responsiveness and proactive communication are much more useful because they transcend the initial meeting and carry on throughout the entire work process.
If one company or specialist takes days or even weeks to get back to you after your initial discussion, you can be sure that their follow-up and general communication skills are equally poor. On the other hand, good companies will be quick to respond via phone, email or text message with any questions you may have.
Respect and Friendliness
Finally, no one wants to deal with high-pressure salespeople, or any company that doesn’t treat them with respect. During your initial evaluation process, you should never be spoken to in a demeaning tone, nor should you feel intimidated in any way.
If you get the impression that one concrete company or specialist is trying to take advantage of you in some way, simply move on to someone else. You should never have to deal with any form of coercion whatsoever, because you’re the one who will be footing the bill.
For more on how to find the ideal concrete repair specialist, or to learn about any of our quality concrete lifting and leveling services in SLC or nearby areas, speak to the staff at Lift-Up Concrete Lifting, LLC today.